Communicate for action

Poor communication is consistently regarded as a major issue for employees. The impact of poor communication is far reaching. Seven examples of the impact of poor communication include:

1. When people don’t know what they should be doing or why they should be doing it, it reduces their capacity to take effective action
2. When team members are not able to tell their boss the truth, performance suffers
3. When people aren’t able to share different views for fear of being negatively labelled, innovation is stifled and future performance is placed at risk
4. When people take action based on misunderstanding, performance levels go down
5. When people listen to titles rather than the quality of what is being said, future performance standards are placed at risk
6. When people stop listening, innovation ceases and future performance standards are placed at risk
7. When questions aren’t encouraged, fear reigns, people revert to ‘auto-pilot’ and performance suffers

Sound familiar? Communication doesn’t have to be so detrimental to performance. Yes communication is complex. Why? Because every individual is different! However there is hope.

• People can create a truly shared vision.
• People can tell each other the truth in a sustainable fashion.
• People can embrace different views.
• People can develop a shared understanding of what has to be done.
• People can embrace ideas from wherever they arise.
• People can listen to each other in ways that catalyse innovation.
• People can embrace questions for the value they offer.

How? Through focussed learning programs. As an example, Organisations That Matter provides the following range of services to assist individuals and organisations to improve performance through improved communication. Contact us to find out how a program can be tailored to your needs:

• Strategic advice
• Coaching and mentoring (including developing mentoring skills)
• Strategic participation
• Training Partner
• Creating Desired Futures
• Establishing Fitness for Success and Success Boot Camps
• Establishing Desired Behaviours and supporting Materials
• Leadership Team Development
• Online Learning Programs

Contact us for more information or sign up for our newsletter.

Level 8/ 350 Collins Street Melbourne, Victoria Australia 3000
Phone : +61 3 8676 0637
Fax: +61 3 9562 7560
Email:

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