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Organisations That Matter

Conversation as a Critical Skill for Success Program

Conversation as a Critical Skill for Success Program

What is the objective?

To understand and learn the principles and practices of effective conversation

Who is the audience?

This program is suitable for people at all levels and is tailored to the participants

Three levels are provided:

  1. Emerging leaders
  2. Team, Department and Small Enterprise Leaders
  3. Executive leaders

What is covered?

  • The value of conversation
  • Introduction to the conversation continuum
  • Selecting the appropriate form of conversation for the situation
  • Conversation self-assessment
  • Listening
  • Thinking before speaking
  • Questioning
  • Conversation in the workplace
  • Strategic Conversation
  • Development of Personal Conversation Development Action Plan

How long does it last?

This program can be provided in two frames and online
  • 1 day Conversation as a Critical Skill for Success
  • 2 day Conversation Advanced Skill Development Retreat
  • A 12 week online course is available

What about follow up?

  • A one month follow up conference call or webinar is provided as part of this program if requested

What other programs and services do you offer to enhance this program?

A number of programs and services build on the Introduction to Servant Leadership Workshop These programs and services include:

Enhancement programs are charged separately and are not part of the fee for the Conversation Skills Program.

If there is another way we can assist you in building on this course please let us know and as we would love to discuss it with you.


Orgnanisations That Matter
Level 8/ 350 Collins Street Melbourne, Victoria Australia 3000
Phone : +61 3 8676 0637
Fax: +61 3 9562 7560
Email:

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